Frequently Asked Questions
Choosing a designer fan? Start with your room dimensions, ceiling height, preferred finish and whether you need a light. Ask Kanz on WhatsApp or call +91 9136344522.
How do I choose the right fan?
Share your room length and width, floor-to-ceiling height, delivery PIN code and a photograph or plan. We can help you shortlist models and check the mounting arrangement before you order.
What is the difference between blade span and body width?
Blade span describes the fan's rotating sweep. The complete fixture can be wider, particularly on enclosed and chandelier designs. Check both measurements and installation clearance for your selected model.
Do all fans include a light?
No. The range includes fans with LED lighting, fans with bulb fittings and fans without a light. Check the selected product's specifications for lighting and bulb inclusion. Contact us if a required detail is missing.
Are all motors and controls the same?
No. AC and DC motors, remote functions and pull-chain controls vary by model. Confirm the exact model's motor, control method and electrical requirements before purchase.
Can I use a fan outdoors?
Ask us to confirm the selected model's suitability for the exact installation location. A decorative finish does not establish weather resistance. The warranty policy lists exclusions for water, moisture and outdoor exposure damage.
Who should install the fan?
Use a qualified electrician and follow the instructions supplied with your selected model. Confirm mounting support, clearances and control compatibility before installation. Ask us about required mounting components when placing a project enquiry.
Where can I check delivery and payment options?
Enter your address at checkout to see available shipping and payment choices and review the total before placing an order. Read the shipping policy and contact us for model availability or project delivery requirements.
What warranty is provided?
The published warranty covers the motor for five years and the capacitor, remote control and LED light kit for one year each, subject to its terms and exclusions. Keep your invoice and read the full warranty policy.
What if my order arrives damaged or develops an issue?
Contact us promptly with your order or invoice number, model and photographs. Contact us before sending an item back. Review the return and refund policy and warranty process for applicable terms.
Do you handle architect, hotel or bulk enquiries?
Yes. Send model references, quantities, project location and required delivery date through Request a Project Quote. Architects and interior designers can also visit our trade enquiry page.